Project background

Light cloud company in accordance with the Shanghai Datun energy Limited by Share Ltd Datun coal "technology of computer equipment management system requirements" document described the functional requirements of SS-EAM Standard Version of the software can basically meet the company's management, Datun is the main object of computer equipment, since it is the "equipment", it is the common equipment from the life process of purchase, maintenance, scrap the.

The whole business operation and guide the work of the information center in the implementation process of software, the two units is the main use of the software system administrator, responsible for the daily maintenance of equipment, maintenance, examination and approval, the single unit under the innovation of many users to submit maintenance application etc.. After the joint efforts of all units, the EAM system is scheduled to be delivered on-line, running smoothly.

Face challenge

1、For users to adopt hierarchical management, according to the authorization, the user can only operate with their own permissions related to the functional module. The units directly under the jurisdiction shall manage the informatization equipment of their own units, and the information management departments of the company shall manage the information equipment within the whole company.

2、PC large number of equipment, more than ordinary users

3、Ordinary PC users can quickly repair, and found that changes in hardware configuration will automatically generate change sheet

Implementation effect

1、A large number of PC devices (5000 or more), the characteristics of many ordinary users, on the basis of Datun company information center full communication, the automatic acquisition of user computer configuration information, automatically switch to the processing mode of the ordinary user permissions, increase the probe interface access interface, computer configuration will be subject to dynamic monitoring and discovery change automatic alarm. When initiating the maintenance application, the PC address of the MAC is also used as the unique identification, and the system records all the change information and maintenance information of the PC machine changes.

2、Flexible and sound authority management function, independent management and control authority. Advanced cross access control, which can set user's operation authority according to department, role and independence. The enterprises, departments and departments can share information, operate independently and work in concert with each other

3、Training, we use on-site training and remote training and use of the way, the training object is divided into system administrators, two units, administrators and ordinary user level training. Among them, the system administrator level, we start from the implementation, let SA participate in, comprehensive understanding and grasp the software deployment, configuration and maintenance work, and has the ability to guide the application of two units. For ordinary users, we prepared detailed instructions for use, distributed to individuals, do not understand the timely telephone communication, from the initial about 10 passengers / week Advisory volume, has now basically reduced to 0.